Privacy Policy
This Privacy Policy explains how HORCHAMP SOLAR collects, uses and protects the information you provide when you use this website or submit an enquiry to us.
Who We Are
HORCHAMP SOLAR is a trading and project sourcing company based in Yangzhou, Jiangsu, China, supplying solar lighting and solar energy products to overseas contractors, distributors and project owners. You can contact us at [email protected].
Information We Collect
- Information you provide: name, company name, country, email address, phone or WhatsApp number, product of interest, quantity, project location, project type, technical requirements, message content, and any files you upload such as BOQ documents, drawings or specifications.
- Information collected automatically: technical data such as IP address, browser type, device type and pages visited, collected through standard server logs and, where enabled, website performance or analytics tools.
How We Use Your Information
- To respond to your enquiry and prepare a quotation or technical proposal
- To provide product and project support during the enquiry and order process
- To improve the content and performance of this website
- To comply with applicable legal, accounting and export requirements
We do not sell or rent your personal information to third parties.
Cookies
This website may use cookies and similar technologies for basic functionality and for website performance optimisation, such as caching. You can disable or delete cookies in your browser settings; some parts of the website may then not function as expected.
Sharing of Information
We may share your information only where necessary to fulfil your request — for example with suppliers, inspection providers or logistics partners involved in preparing your quotation or shipment — and with service providers who host or maintain this website. These parties are required to handle your information only for the agreed purpose.
Data Retention
Enquiry and order records are retained for as long as necessary for our business relationship and for the period required by applicable law, after which they are deleted or anonymised.
Your Rights
You may request access to, correction of, or deletion of the personal information you have provided to us by contacting [email protected]. We will respond within a reasonable period.
International Transfers
Your information may be processed or stored on servers located outside your country, including in China, where our business operates.
Security
We apply reasonable technical and organisational measures to protect the information you provide. No method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. The current version is always published on this page.
Contact
For any question about this Privacy Policy or your personal information, contact us at [email protected].